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All holiday bookings are subject to the following conditions: 1. BOOKING Provisional bookings can be made by telephone or e-mail but bookings are not legally binding until the deposit is paid and you receive a letter of acceptance. 2. PAYMENT When booking your holiday please send a cheque for the deposit payable to Adrian Wilkes at 43, Poole Road, Bournemouth BH4 9DN. The deposit is 30% of the cost of accommodation. Upon receipt of the completed booking form and the deposit you will be sent written confirmation of your booking. The full balance owing for the accommodation is due not less than 6 weeks before the commencement of the holiday. 3. CANCELLATIONS Once a booking has been made the whole fee will remain payable and there is no entitlement to a refund on cancellation. If however circumstances change and you need to cancel the holiday we will endeavour to arrange a satisfactory alternative letting. A refund will be made if such a letting can be arranged except that to cover the costs of arranging a re-letting there will be no refund of the 30% deposit paid. 4. WEBSITE DETAILS It is believed that all information given on this website is accurate. However circumstances occasionally arise where it is necessary to improve or alter services and facilities and where this arises the owners will not be liable to make any refund to you provided the standard of the accommodation offered does not differ significantly from that offered on this website. If a facility that is of a significant benefit is not available for all or any part of the holiday this will not entitle you to cancel the holiday but an appropriate deduction in the fee of the holiday will be agreed and any necessary refund made to reflect the reduced value of accommodation because of the withdrawal of any facility. No such allowance will be made in respect of the breakdown of appliances provided that the owners arrange repair or replacement as soon as reasonably practicable. 5. ARRIVAL AND DEPARTURE You can arrive at your accommodation between 3.00pm and 5.00pm on the start date of your holiday. On the date of departure please leave no later than 10.00am in order that we have time to clean the property before the next guests arrive. 6. DAMAGE If any items are broken or damaged during your stay please tell us or leave a note giving details as this enables us to arrange any necessary repair or replacement for the next guests. You are responsible for paying to the owners the full costs of replacing or repairing broken or damaged items or repairing any damage to the fabric of the building (excluding reasonable wear and tear). In addition if you cause some damage at the property which causes the owners to suffer any other consequential loss, such as having to cancel the next holiday booking, you are liable to reimburse the owners in full for all such losses suffered. 7. GUEST NUMBERS You must not exceed the maximum number of persons for the accommodation as advertised on this website unless by prior arrangement with the owners. If this requirement is breached the owners reserve the right to refuse to hand over the accommodation to you or to repossess it. 8. PETS Pets are only allowed by prior arrangement with the owners. Pets must not be allowed into bedrooms and must be kept off chairs and other furniture. Dogs must not be permitted to foul the outdoor areas. Guests are reminded that they are responsible for any damage caused by their pet including any excessive amount of additional cleaning necessary. |
